Tell us about your role and primary responsibilities:

General Manager at Southbridge, responsible for the day- to- day management of the property, to include property inspections, obtaining proposals, supervising contractors, approving invoices, and making recommendations to the Board. Hard to list everything that occurs with this position, a manager wears many hats

How did you first learn about Cardinal and how did that impact your desire to want to work here:

Having been in the business for so many years I was familiar with most Management Companies, however a well- respected attorney in this area recommended that I apply with Cardinal, because I highly respect her, I knew she was leading me into something great.

What do you find most challenging about your role/position:

Not depending on my calendar as plans can change every hour. Dealing with guidelines for COVID has been a challenge as that has been changing daily. Also, working from home 2 days a week was a challenge. It can also be a challenge sometimes to make sure everyone is living in harmony amongst each other, sometimes a daily struggle. But look forward to new challenges.

What do you find most rewarding about your position:

I am a people person and have met many great people, at Cardinal and at Southbridge. I love to learn and Cardinal makes sure we stay on top of the latest trends. I also love when we can bring the community together for events, a great way to meet your neighbors. Having a great Assistant at  Southbridge has been a great blessing.

How has Cardinal helped you with your career development and name three lessons you’ve learned thus far:

‍Monthly meetings provide great information. Cardinal also brings in professionals to update us on legislative matters, fair housing and there is also a great wealth of knowledge within Cardinal that is invaluable. My computer skills have improved greatly since being with Cardinal, I have learned more of how important it is being part of a team.

Do you have any tips for someone that may be looking to get into the community management industry: 

Do it, be flexible and don’t have expectations for your days as things change by the hour. Be a team player, be open to ideas. Starting out get all the training you can. In this field we deal with so many different kinds of people and in some cases we know a lot of personal issues with residents so be patient. Being old school like I am, I would stress the importance of being professional at all times but be kind and compassionate. Strive to do whatever it takes to make your property and Cardinal successful.